denial of service

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Preparing for Tomorrow's Threat Today: What We Can Learn from the History of Malware and Defenses by Global Knowledge
Yesterday's virus is today's custom malware, while denial of service attacks has been replaced with botnets. This paper examines the history of attacks of malware...
Dealing With the Enterprise Data Threat by Zecurion
is a necessary defense for securing valuable data because it dramatically narrows the window of unauthorized access to data. The simple fact is that encrypted data is a lot more difficult to...
Akamai's Application Performance Solutions: For a Complete Application Delivery Strategy, Think Outside the Data-center by Akamai Technologies
customer. Application Delivery Controllers serve an important role in improving the delivery of Web applications by addressing bottlenecks within the data-center, most notably in the...
Service Availability Puts the Business "At Your Service" by CA
interruptions with the root cause of the problem. This paper will outline the essentials of service availability and describe how a service availability solution should lay out a cross...
Infrastructure Optimization Drives Efficient Service Delivery by CA
IT is challenged to improve service levels and meet business demands while holding the line on costs. Learn how adopting a service...
CRM Built for Customer Service: The Executive Guide to Selecting CRM that Meets Service Needs by Pivotal CRM, a CDC Software solution
This paper explores core principles companies can use to help them select a CRM system. Customer service personnel constitute a company's front line in customer retention, satisfaction, and...
JSON SOA-based Client/Server Application Development by The Ajax Experience
server. JSON is rapidly becoming the standard format for data on the Web. The modularity of service-oriented architecture is demonstrating significant value in simplifying the reuse of...
Why You Should Take a Holistic Approach to ITIL and Service Support by BMC Software, Inc
economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by...
Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management by BMC Software, Inc
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level...
Presentation Transcript: Consolidating service platforms to reduce operations costs by Juniper Networks, Inc.
transcript, taken directly from the webcast of the same name, talks about consolidating service platforms to reduce costs. It starts off by asking the obvious question: What is a service...
Analyzing the Total Cost of a Global Service Desk by CompuCom Systems, Inc.
Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably...
Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work...
IPTV Test and Measurement Best Practices by Alcatel-Lucent
guidelines that can be implemented on a live operational IPTV service for the purposes of service assurance. The audience is engineers, operations, and operations managers concerned with...
Using SLAs to Gain a Competitive Advantage by Blue Coat
s turbulent financial markets. In response to these intensifying pressures, a growing number of service providers are offering a widening array of managed services to deliver greater value to their...
Q&A for Determining Whether Oracle Advanced Customer Services Is Right for You by Oracle Corporation
Customer Services can be a valuable investment. Read this whitepaper to assess the level of services offered and help determine if this investment can benefit your organization. Oracle...
CA Network & Voice Management Gap Assessment by CA
This survey covers areas of Quality of Service (QoS), Service Disruptions and Reducing Expenditure. This survey covers areas of Quality of...
A Framework for Assuring IT Service Quality and Performance by CA
Service, according to ITIL, is based on the use of Information Technology and supports the Customer's...
Case Study: Real estate services firm leverages FalconStor solutions to ensure data availability and optimize support for clients and end users by FalconStor Software
storage infrastructure and prepare for future data growth while ensuring high availability of critical business applications. CB Richard Ellis (CBRE) is the global leader in real estate...
Dell's SMART Approach to Workload Automation by BMC Software, Inc
initiative to integrate and upgrade its IT services to better satisfy business needs. As part of this initiative, Dell addressed a job scheduling solution that had failed to keep pace with...
Intelligent Services Edge by Juniper Networks, Inc.
Service provider business models are changing, meaning that network agility has never been more...
Cost-Effective Database Administration Without Compromising Service Quality by Ntirety
Ntirety provides a true Database Administration as a Service™ offering. This means a completely inclusive service that meets all your database...
Virtualization Meets Automation to Enable a Dynamic Cloud Infrastructure by Opalis Software, Inc.
is no small feat considering the hugely complex and constantly changing infrastructure on top of which IT services are delivered.

Manual and uncontrolled VM deployment processes results in:

...
Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America Inc
that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery...
Taking Control of Your Business: Growing Profitably in the Professional Services Market by SAP America Inc
this environment, a professional services organization must keep a tight rein on all aspects of the business. Many small-to midsize professional services firms are wrestling with how to...
Delivering Superior Customer Value in Communications Firms by SAP America Inc
In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services. For communications companies - whether focused on...
Software Quality Resources
Political denial-of-service attacks
agencies are still unreachable via the Web today after hackers launched denial-of-service attacks that rendered many of their sites useless over the weekend... More...
U.K. outlaws denial-of-service attacks
A U.K. law has been passed that makes it an offense to launch denial-of-service attacks, which experts had previously called "a legal gray area... More...
Nov 13, 2006
Distributed denial of service attack hits online marketplace
Right before the final holiday shopping push, CafePress.com was hit by a distributed denial-of-service (DDoS) assault. The Web site, which allows internet users to set up their own online store to easily sell customized merchandise, experienced significant... More...
Dec 27, 2006
Cisco details cross-site-scripting, denial-of-service flaws
leave its customers open to outside attacks including cross-site-scripting and denial-of-service attempts... More...
Sep 25, 2006
Presidential candidates' Web sites may be vulnerable
sites could fall victim to contribution theft, identity fraud, misinformation or denial of service, says Oliver Friedrichs, director of emerging technologies at Symantec's Security Response unit... More...
Feb 7, 2008
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Techniques for managing multiple software projects By Lawrence Oliva, PMP
expectations is always easier when you have a small number of projects.

After getting some experience and critical on-the-job training, PMs are often... More...

Nov 19, 2008
Software quality needs to be a continuous process By Wayne Ariola, Contributor
quality tasks are not only deployed across every stage of the software development life cycle (SDLC), but also ingrained into the team's workflow. It can be... More...
Nov 17, 2008